Today marks my 3-year anniversary of joining ResourceiT – and what a journey it’s been! I wanted to take a moment to reflect and share some of my incredible learnings since joining the team. It’s been one of the best decisions I ever made – and I want to share why.

Bring your whole self

Bringing my whole, authentic self to work is something I’ve always done – but since joining ResourceiT this has reached a whole new meaning. I am so close to my customers and believe part of that is from them knowing me so well. I know which of my customers have a dairy intolerance, who is decorating their sons’ bedroom, and who is off to Cornwall with their families. I like to be close to my customers’ business – to know what pressures they are facing, what they’re delivering to end users, and really understand what is going on. I truly believe I do that by being true self at work. I say this to our team, our new starters, and anyone I can really. ResourceiT is a business full of wonderful people, and bringing your true self to work, and to your customers makes us who we are.

A digital ‘expert’

Digital is ever changing. I was a Global Social Media Manager before I joined ResourceiT, and if I think back to the skills I had then, to the ones I have now – they are so different. The platforms have changed, the algorithms have changed, the style of communication has changed. If you want to be an expert in something – it takes a lot of work. I, as sad as it may be, keep up with digital trends as bedtime reading. This is something that I doubt will ever change. The world moves, evolves and adapts all the time – and keeping up with it is hard work. Make sure you pick something you love to be an expert in, because it’s relentless!

Life Lessons

Some serious life lessons have been learnt since I arrived. As most of you know, Julie – our CEO & Founder is my Mum. If I’m honest, we used to shy away from this. But I am SO proud to work for such an amazing leader, and I love to share how lucky I am. Learning to sit in a management meeting with your Mum was a big step for me, and for her too I’m sure! You can’t have a strop at your Mum at work, like you can at home. We’ve learnt so much from each other during the last 3 years – and do even more every day. I went off and started my career in digital marketing before joining ResourceiT, so I could make my own mark on the business, not just be the boss’s daughter. I think it’s fair to say I’ve made a mark! Sorry, Mum 😉 I feel so lucky to have a mentor, a CEO, a best friend, a leader and a Mum all in one – not many people have that in this world, that’s for sure!

‘Present to 1,000 people – you can do it 😉

Boy, this has been a HUGE learning curve! Less than a year into ResourceiT, I was thrown into presenting to 1,000 people on the stage at Microsoft Inspire. I was so reluctant, so frightened, and also so excited. ResourceiT, the experts that they are in this, threw all of the training at me. I had storytelling coaching, 1-2-1 presentation skills training, a designer of all designers help me with my presentation. This has given me a set of skills that I use every day, that I don’t even know I possess anymore because they are so ingrained in my brain. Since then I’ve traveled to European Parliament delivering training, presented at WIT events in London, and present every day to my customers. I run training sessions on social selling, digital marketing, LinkedIn and all sorts – I get so excited to do them, still a little bit nervous, but a few nerves are a good thing!

The Future

Every day at ResourceiT is different. Every day is a new challenge, a new opportunity, or a new client or employee. We’re growing so fast, and I can’t wait to get to work every day. I never thought I’d say that – but finding a job you love really makes that happen. I’ve got a new starter joining my team this month, and that’s so exciting. I can’t wait for her to make her own marks on ResourceiT, just like the rest of my team do. I feel so proud everyday of my team, of my customers, of the business.

If you’re looking for a marketing agency that will live and breathe your organisation – you found it. I’m sure any of our customers will tell you about our passion, dedication and relentlessness!

Here’s to the next 3 years, and the 3 years after that, and probably after that!


TORY SIMPSON – HEAD OF DIGITAL AND CREATIVE