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ResourceiT Consulting Ltd,
4 Elmwood, Chineham Business Park, Crockford Lane, Basingstoke Hampshire RG24 8WG

From word-of-mouth to widespread success: How Excenta delivered a successful expansion strategy

Excenta Case Study image Excenta Case Study image

About Excenta

Established in 2018, Excenta specialise in the construction industry, providing a breadth and depth of solutions that address infrastructure, operating platforms, software applications and business processes.

Excenta was established to meet the specific needs of merchants and as a Microsoft Azure Gold Solution Provider and BisTrack partner, their expertise enable them to provide their customers with a ‘one stop’ solution environment for everything BisTrack.

As a privately owned company, Excenta Limited currently partners with over 45 companies.

About Excenta featured image About Excenta featured image

The Challenge

With no marketing team, Excenta previously relied heavily on word-of-mouth for its new business opportunities. However, with Microsoft co-op funding available to them, something they hadn’t previously made use of, they recognised a need to overhaul their marketing strategy to effectively target their 120strong prospect list. 

What were the client's goals?
1.
Expand the customer base by finding new opportunities
2.
Drive demand and awareness of Azure Cloud Solutions
3.
Re-engage with existing customers
What did ResourceiT do?

Timelines were tight, as the Microsoft co-op funding needed to be spent within three months, but ResourceiT set to work immediately, supporting Excenta with their first ever Microsoft funded marketing initiative. 

Our recommendation included launching a high-impact, multi-touch campaign specifically targeting BizTrack software users. We then implemented a highly personalised and relevant approach to engage these customers, creating a memorable experience and driving opportunities through a three-step process. 

  1. First, we launched a LinkedIn campaign featuring a compelling asset that highlighted why Excenta should be the top choice for BizTrack software users. This asset was then transformed into an in-depth booklet, which we sent directly to potential clients.
  2. The in-depth booklet was then used as part of a direct mail campaign that included creative gift items including a mini flowerpot symbolising the opportunity to “grow your business” and a desk calendar to serve as a constant reminder of Excenta. The calendar featured various messages highlighting how Excenta could support its business and the benefits it could gain from such a partnership.
  3. Finally, telemarketers followed up with the 120 prospective clients to schedule meetings directly with Excenta’s Managing Director, Arthur Duffy. 

Highlights of the campaign included:

  • 13 out of 120 companies qualified with one of those leads converting into an opportunity within just a few weeks of the campaign beginning. 
  • Achieved a swift three-month turnaround from briefing to execution. 
38,352 Impressions
241 Total Clicks
0.63% CTR
13 Total Leads

“The results we achieved working with ResourceiT on this campaign, far surpassed my expectations. Having never made use of Microsoft co-op funding before we were very reliant on ResourceiT, and I’m so glad we put our trust in them – these guys know their stuff! Their attention to detail, knowledge of the Microsoft co-op funding process, and just sheer professionalism astounded me, and I can’t wait to work with them again!”

Arthur Duffy, Founder and Director, Excenta

What services did Excenta use for this project?

Our Approach

Telemarketing

B2B telemarketing is still the most reliable form of demand generation marketing and lead generation.

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Direct Mail

Make your prospects feel more valued with a direct mail campaign designed to enrich the omnichannel experience.

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LinkedIn

Generate leads, drive traffic and get your brand noticed by key decision-makers in the industry with LinkedIn advertising.

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